This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
- Basecamp
- Starting Line
- Campfire Chat
- Strava Insider Journal
-
- Ideas
- Strava Features Chat
- Devices and Connections
- Athlete Knowledge Base
- What's New
- Developers
- Discussions
- Knowledge Base
- The Club Hub
Community Hub HelpSign In
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Search instead for
Did you mean:
- Home
- Devices and Connections
- Re: [Known Issue] Peloton Walks/Runs no longer syn...
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page
[KNOWN ISSUE] Some Peloton activities no longer syncing from Peloton App to Strava
![Re: [Known Issue] Peloton Walks/Runs no longer syncing from Peloton App to Strava (1)](https://i0.wp.com/communityhub.strava.com/t5/image/serverpage/avatar-name/Avatar-DarkGreen/avatar-theme/candy/avatar-collection/Strava_Avatars/avatar-display-size/profile/version/2?xdesc=1.0 "Re: [Known Issue] Peloton Walks/Runs no longer syncing from Peloton App to Strava (1)")
jeffu
Mt. Kenya
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-24-202407:04 AM - last edited on 04-22-202401:39 PM by ![Re: [Known Issue] Peloton Walks/Runs no longer syncing from Peloton App to Strava (2)](https://i0.wp.com/communityhub.strava.com/html/@A58B99DAF128A8537AD831A120740572/rank_icons/role-staff24.svg "Re: [Known Issue] Peloton Walks/Runs no longer syncing from Peloton App to Strava (2)"){kind=icon}
Jane![Re: [Known Issue] Peloton Walks/Runs no longer syncing from Peloton App to Strava (3)](https://i0.wp.com/communityhub.strava.com/html/rank_icons/Role-Mod.svg "Re: [Known Issue] Peloton Walks/Runs no longer syncing from Peloton App to Strava (3)"){kind=icon}
UPDATE FROM STRAVA:
We are aware of this issue, and are working with Peloton to hopefully resolve this issue going forward. The workaround in the meantime would be toenter the missed activity manuallyon Strava.
Not sure where to report this - I put a note up on Reddit and I'm not the only one having this issue. If you use the Peloton App (I was traveling and using at a Hotel Gym) any classes will usually sync with Strava - for some reason any of the Walk/Run classes will no longer sync to Strava. You can take a cycling class, a yoga class, a stretch class, anything else - they all sync fine, but the Run/Walk classes no longer sync.
Labels:
- Labels:
- bug report
- Peloton
17Kudos
- All forum topics
- Previous Topic
- Next Topic
30 REPLIES 30
![Re: [Known Issue] Peloton Walks/Runs no longer syncing from Peloton App to Strava (4)](https://i0.wp.com/communityhub.strava.com/t5/image/serverpage/image-id/193iB8ADC90E885F54A5/image-dimensions/150x150/image-coordinates/0%2C13%2C374%2C387/constrain-image/false?v=v2 "Re: [Known Issue] Peloton Walks/Runs no longer syncing from Peloton App to Strava (4)")
Jane
Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-08-202407:31 AM
Hello@Holte_Enderand everyone else who has commented here.
I've checked with my Team and this issue is still outstanding. We have reached out to Peloton and hope to hear back soon. I have added your comments to the open bug report in our system.
Sincere apologies for the issue and we ask for your patience.
Jane (she/her)
STRAVA | Community Hub Team
![Re: [Known Issue] Peloton Walks/Runs no longer syncing from Peloton App to Strava (7)](https://i0.wp.com/media.giphy.com/media/shO4JzF9X3TnS2SiJh/giphy.gif "Re: [Known Issue] Peloton Walks/Runs no longer syncing from Peloton App to Strava (7)")
4Kudos
![Re: [Known Issue] Peloton Walks/Runs no longer syncing from Peloton App to Strava (8)](https://i0.wp.com/communityhub.strava.com/t5/image/serverpage/avatar-name/Avatar-Default-Orange/avatar-theme/candy/avatar-collection/Strava_Avatars/avatar-display-size/profile/version/2?xdesc=1.0 "Re: [Known Issue] Peloton Walks/Runs no longer syncing from Peloton App to Strava (8)")
donniejeffcoat
Shkhara
In response to Jane
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-05-202407:18 PM
Any updates? Have Peloton responded at all? Should we be taking this up with their support?
0Kudos
MomOf4ga
Mt. Kenya
In response to Jane
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-15-202407:31 PM
Adding to this, my “just walk” “just yoga” etc open workouts used to sync just fine. Now not only do they not sync, months worth of those workouts are gone from my strava profile.
2Kudos
Jane
Moderator
In response to MomOf4ga
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-18-202405:55 AM
Hello@MomOf4ga
Sorry to hear this. It sounds like you are experiencing a different issue than the Peloton App issue we are already working on.
Can you please submit a support ticket? Someone from our Support Team will be able to troubleshoot with you directly. Thanks very much.
Jane (she/her)
STRAVA | Community Hub Team
0Kudos
![Re: [Known Issue] Peloton Walks/Runs no longer syncing from Peloton App to Strava (14)](https://i0.wp.com/communityhub.strava.com/t5/image/serverpage/avatar-name/Avatar-Teal/avatar-theme/candy/avatar-collection/Strava_Avatars/avatar-display-size/profile/version/2?xdesc=1.0 "Re: [Known Issue] Peloton Walks/Runs no longer syncing from Peloton App to Strava (14)")
Autumn24
Shkhara
In response to Jane
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-19-202406:29 PM
Hello Jane, my maps from open runs via the Peloton app are not importaing to strava. It shows the run time and distance, but the map, elevation, and personal bests are not showing up. Is this the same issue? I've tried reaching out to support and have not heard back. I am almost done with the trial period and sort of wanting to hear about this before deciding to pay for the app. Maybe this isn't something Strava does? Wanted to see if its an actual issue or just not a feature offered. Thank you!
0Kudos
donniejeffcoat
Shkhara
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-07-202409:23 PM
I'm having the exact same issue. Any update on a fix?
0Kudos
![Re: [Known Issue] Peloton Walks/Runs no longer syncing from Peloton App to Strava (16)](https://i0.wp.com/communityhub.strava.com/t5/image/serverpage/avatar-name/Avatar-DarkBlue/avatar-theme/candy/avatar-collection/Strava_Avatars/avatar-display-size/profile/version/2?xdesc=1.0 "Re: [Known Issue] Peloton Walks/Runs no longer syncing from Peloton App to Strava (16)")
Holte_Ender
Shkhara
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-05-202412:00 AM
Have had this exact issue for about 2-3 months. I am glad it is not just me!! Same thing, no run classes will upload but everything else will. Feedback initially has been "too many data points" but no resolution. Hopefully a fix soon!
1Kudo
Jane
Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-24-202409:15 AM
Hi@jeffu
Thanks for reporting this. We are aware of this issue, and are working with Peloton to hopefully resolve this issue going forward. The workaround in the meantime would be to enter the missed activity manually on Strava.
Apologies and please let me know if you have any questions.
Jane (she/her)
STRAVA | Community Hub Team
1Kudo
donniejeffcoat
Shkhara
In response to Jane
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-18-202402:50 PM
Jane, have Peloton even acknowledged your message? Should we assume this will never get fixed because Peloton has such horrible support?
0Kudos
Holte_Ender
Shkhara
In response to Jane
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-07-202410:16 PM
Hi Jane - is there any update on this as this has now been an issue for months and still really frustrating runs are not posting straight to Strava from Peleton. Many thanks
3Kudos
![Re: [Known Issue] Peloton Walks/Runs no longer syncing from Peloton App to Strava (23)](https://i0.wp.com/communityhub.strava.com/skins/images/B1730706E94DB385C383814AFC618741/responsive_peak/images/icon_anonymous_message.png "Re: [Known Issue] Peloton Walks/Runs no longer syncing from Peloton App to Strava (23)"){kind=icon}
Related Content
- Get non-GPS activities from Galaxy Watch to be synced to profile as a workout activity in Devices and Connections
- Stages Cycling App syncing with Strava in Devices and Connections
- non-public activity Segment results don't sync to Garmin Live Segment in Strava Features Chat
- Specialized mission control not syncing in Devices and Connections
- Strava doesn’t sync heart rate to Apple Health/Fitness in Devices and Connections
Ready, Get Set, Go!
Welcome to the Community - here is your guide to help you get started!
Know how to use Community
- New to Community!
- Community Guidelines
- Tips on Posting
- Guide to Ranks
- Guide to Badges
Understand Community Settings
- Community Privacy Controls
![Re: [Known Issue] Peloton Walks/Runs no longer syncing from Peloton App to Strava (24)](https://i0.wp.com/communityhub.strava.com/skins/images/3FBEC7D83900148ED91E1CA0560460A1/responsive_peak/images/powered_by_khoros.svg "Re: [Known Issue] Peloton Walks/Runs no longer syncing from Peloton App to Strava (24)")
![Re: [Known Issue] Peloton Walks/Runs no longer syncing from Peloton App to Strava (2024)](data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAQAAAC1HAwCAAAAC0lEQVR42mP8/h8AAvMB+NzmkbcAAAAASUVORK5CYII=)